Cancellations & Refund Requests

All cancellations & refund requests must be put in writing so please fill out the form below. The more information you can provide, the quicker and easier it will be for our support team to assist you further. Whilst we normally attempt to process cancellations & refunds swiftly, situations (such as natural disasters) may result in up to 90 days processing time, due to high volume.

If you wish to cancel your tour or you are unable to make your planned trip, it is your responsibility to contact the supplier directly and let them know you are unable to make the tour. It is important that you make a note of who you spoke to and when you spoke with them.

In addition to Happy Travels cancellations & refunds policy, supplier fees may apply. For more information on our cancellation & refunds policy, this can be found on the back of your travel vouchers or you can find out more on our terms and conditions page. Thank you

First Name*(Required)

First Last

Email(Required)

Telephone Number*(Required)

Reason for Cancellation

Supplier Cancelled Your BookingI Need to Cancel my Booking

How did you book?

OnlineIn storePhone

Voucher Number(Required)

Date of Departure(Required)

Where can I find this?

Where can I find this?

Text Area

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