Altitude Gin Tour

Cardrona Distillery
You’ll start with an iconic & scenic drive up the Crown Range road to our first stop at The Cardrona Distillery. This is the educational stop for the day. Upon arrival you will be greeted with a Gin & Tonic, and then the Cardrona Distillery staff will take you on a tour through the distillery to learn about the history of their label and educate you on how Gin is made. Finishing in the private tasting room to not only taste the Gin they produce but their other award-winning spirits and liqueurs.

The Winery Tasting Room
Second stop for the tour is in the historic gold mining village of Arrowtown. At The Winery, sample three NZ gins accompanied with a tonic or soda while enjoying shared cheese platters packed with Whitestone cheeses, breads, olive oil & dukkah. If you would like to pause on the gins you can exchange your gin tasting for wines as The Winery have over 80 bottles of wines available to sample in their top of the line tasting machines.

The Gin Garden by Broken Heart Spirits
Lastly, you will head to Arthurs Point to The Gin Garden by Broken Heart Spirits. Here, you’ll experience a hosted tasting where you’ll learn about the brand’s history and savor the flavors of their multiple award-winning local gins. Indulge in more light food, including a German-style tarte flambee. Return to Queenstown around 6:30pm.

Altitude Tours Ltd, is a New Zealand owned business trading out of Queenstown, Central Otago.

1.0 Bookings

1.1 Once you have clicked ‘process my booking’ your credit card will be charged the full amount owing in New Zealand dollars. A window will then appear allowing you to check your booking details. Please email us immediately if any details are incorrect. A sales consultant will then process your booking request and send your confirmation via email promptly. Please note that our office hours are 7.30am – 6.30pm 7 days.

1.2 This booking confirmation becomes your proof of payment.

1.3 If you are unsure which tour or services you require, please contact one of our experienced Queenstown based sales consultants for advice before you finalize your booking.

1.4 The business name that will appear on your credit card statement will be Altitude Tours.

2.0 Cancellation, Changes and No Shows

2.1 If a booking is cancelled by Altitude Tours Ltd and you are unable to reschedule, you can contact us for a full refund. Please explain the reason for the refund and the person you spoke to. We will then credit your card the refund amount and email you with confirmation.

2.2 If you need to reschedule, change or cancel your booking you will need to contact Altitude Tours Ltd via phone or email to get authorization to do so. All refunds are entirely at the discretion of Altitude Tours Ltd and will only be considered if sufficient notice is given.

Group Bookings & Private Charters

2.3 Cancellations received more than 7 days before the booked start time will be refunded in full.

2.4 Cancellations received between 7 days and 48 hours before the booked start time will receive a 50% refund.

2.5 Cancellations received within 48 hours of the booked start time, or no shows on the day, will not receive any refund.

Daily Tours

2.6 Cancellation outside of 48 hours will receive a full refund. Cancellation inside of 48 hours no refund.

2.7 Altitude Tours Ltd reserves the absolute right to cancel any service as a result of weather conditions, insufficient numbers or any other unforeseen event or circumstances. In this instance, you can choose to reschedule or request a full refund from Altitude Tours Ltd.

Covid Cancellations

2.10 If due to COVID enforced travel ban or lockdown, or if you are directly impacted by COVID (such as being identified as a close contact and required to self isolate), and your tour cannot be attended but it’s already within the cancellation period stated above, we will honour the booking value as credit for 12 months.

3.0 Extended terms and conditions

3.1 Altitude Tours Ltd accept no responsibility for any loss or additional expenses arising from changes, delays or cancellations of the services provided.

3.2 We advise that all tours may carry a degree of risk and that by participating in the tour or service provided by Altitude Tours Ltd you are expressly assuming those risks personally and are releasing Altitude Tours Ltd from any liability, claims, losses, damages or expenses.

4.0 Privacy Policy

4.1 Altitude Tours Ltd is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders and to personalise your shopping experience with us; that’s all.

4.2 Altitude Tours Ltd uses cookies to allow you to acess and purchase items in your shopping cart. Cookies sent to your computer from Altitude Tours Ltd only last while you’re browsing our website. We do not store persistent cookies on your computer.

4.3 By agreeing to our Terms & Conditions you give Altitude Tours Ltd permission to email you occasionally with promotional material.

4.4 Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

5.0 Security Policy

5.1 Altitude Tours Ltd protects your credit card transactions with powerful 128-bit Secure Sockets Layer (SSL) encryption technology. SSL encrypts all your personal and credit card details to prevent it being read during transmission over the Internet. It changes it into 1 of more than 3,000,000,000,000,000,000,000,000 different combinations (that’s 3 quadrilliard if you’re wondering). SSL safe connection, and other proven secure transaction technologies, safely protect all Altitude Tours Ltd customers who book online via our secure website.

6.0 Cookie Policy

You are at altitudetours.co.nz the website of Altitude Tours Ltd or “we”, “us”.
Our website and its subdomains use cookies.
Cookies are small text files that will be stored in your device (computer, mobile phone or tablet) via your browser in order to improve your experience of using the website and to enable certain functions.
We use cookies to provide our website visitors with a better experience, identify preferences, analyse trends, address technical problems, and help us to improve our website.
The information in the cookies relates to your device, your browser and to the way you browse through our content and is not linked to your name, address or e-mail address.
To the extent that personal information may be collected using cookies, such information will only be processed in accordance with our Privacy Policy and this Cookie Policy.

Why do we use cookies?
Cookies can be placed on our website by us or by third parties with whom we co-operate to help us diagnose technical problems, analyse the traffic to our website, analyse trends, observe and measure how our visitors engage with our website and identify preferences.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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Most of the cookies we use will be deleted when you end the browser session. Other cookies will remain stored in your device for a period of 2 years or until removed via your browser settings. The web analytics cookies can be stored in your device maximum of 2 years or until removed via your browser settings.

Changes to our Cookie Policy
We may update the Cookies Policy from time to time. You can see the date on which the last change was made at the end of this policy. We advise you to review our Cookies Policy on a regular basis so that you are aware of any changes.

Contact us
If you have any questions related to this statement or any data protection concerns, or would like to exercise your rights, please contact us at

Make sure to check in at the location  specified in your confirmation at least 15 minutes before the  tour begins.

Cancellations & Refunds

If your service provider cancels the tour or activity you have booked, then you are entitled to a full refund.

Happy Travels New Zealand does not refund in cash and can only refund back onto your Visa, Mastercard or American Express.

Fees paid to Happy Travels for credit card fees, deposits, bus tickets and luggage storage are non-refundable or transferable.

If you decide to cancel your activities or accommodation for any reason, a 50% Cancellation Fee will be applied. In addition to Happy Travels Cancellation Fee, you may also be liable for any cancellation fees charged by the service provider as per their own terms and conditions. It is therefore possible your cancellation fees could be up to 100% of the cost of the booking (for example cancellations made within 24hrs of travel).
Booking Confirmations

Your Responsibilities
Trips with booked dates: It is your responsibility to ensure the dates on vouchers are correct and correspond to your own itinerary, including any transport tickets, campervans & bed nights. Please double-check that the pick-up locations for your selected tours are correct. The times printed on your tickets are generally the departure times of the tours you have booked, arrive 15 minutes prior to the time stated on your voucher to ensure you are on time. If you are late for a tour, the tour operator reserves the right to mark you as a no- show and charge a 100% cancellation fee.

All bookings must be reconfirmed 48 hours in advance by contacting your tour provider directly using the contact information listed on your tour voucher.

You may either re-schedule directly with the supplier or you can email our support team on [email protected] and include your voucher number, name of product you booked, planned departure date and your contact details. Once you’ve emailed us, you can drop us a line at +64 340 90 978

Yes, we do have open dated/flexible tickets available. Most tour vouchers are valid for 12 months from date of purchase, however please be aware that you may be subject to supplier price fluctuations. All ticket validity is specified on the tour voucher. If you are unsure of the validity of your voucher, just ask one of our wonderful staff.

If you need help with an existing booking please email us at [email protected], if your enquiry is urgent please follow up your email with a quick call on +64 340 90 978 so we can help you.

We endorse the recommendation of the Department of Foreign Affairs and Trade that all travellers take out travel insurance. If you already have travel insurance, please understand that it is your responsibility to ensure that your travel insurance covers you for all of the adventure style travel you have booked with us.

Absolutely, we understand that paying off a big trip in one go isn’t always that easy. We offer flexible payment plans to suit all types of travellers with zero interest or fee’s (minimum $100NZD deposit required).