Altitude Mount Cook Scenic Tour

Start your day by meeting the friendly local guide at or near your Queenstown accommodation. You’ll travel in style in a premium Mercedes van designed for touring with only 16 seats onboard. As you depart Queenstown, the first leg of our journey takes you through the Central Otago wine regions of Gibbston and Cromwell. You will then cross the dramatic Lindis Pass before making a brief stop in Omarama for refreshments and an opportunity to purchase lunch and try some of the famous kiwi pies from the bakery there.

The scenery transforms as you enter Mackenzie Country, and the guide will entertain you with Maori stories and interesting facts as you trace the edge of the Southern Alps. Along the way, you’ll pass a network of lakes and canals near Twizel, renowned for its fishing of fresh Mt Cook Alpine salmon. Once you turn off the main road,the tour will follow the bright blue waters of Lake Pukaki where you will see one of the most famous photo stops of New Zealand with Mount Cook towering in the distance as the highest mountain in this country with a height of 3724m.

You will enjoy 3.5 hours in Mount Cook which will give you enough time to either explore one of the incredible walks of the region such as the ‘Hooker Valley Track’. Alternatively you can use the time to experience some of the breathtaking helicopter flights or the Tasman Glacier Heli Hike which are some of the best scenic flights in the country.

Altitude Tours Ltd, is a New Zealand owned business trading out of Queenstown, Central Otago.

1.0 Bookings

1.1 Once you have clicked ‘process my booking’ your credit card will be charged the full amount owing in New Zealand dollars. A window will then appear allowing you to check your booking details. Please email us immediately if any details are incorrect. A sales consultant will then process your booking request and send your confirmation via email promptly. Please note that our office hours are 7.30am – 6.30pm 7 days.

1.2 This booking confirmation becomes your proof of payment.

1.3 If you are unsure which tour or services you require, please contact one of our experienced Queenstown based sales consultants for advice before you finalize your booking.

1.4 The business name that will appear on your credit card statement will be Altitude Tours.

2.0 Cancellation, Changes and No Shows

2.1 If a booking is cancelled by Altitude Tours Ltd and you are unable to reschedule, you can contact us for a full refund. Please explain the reason for the refund and the person you spoke to. We will then credit your card the refund amount and email you with confirmation.

2.2 If you need to reschedule, change or cancel your booking you will need to contact Altitude Tours Ltd via phone or email to get authorization to do so. All refunds are entirely at the discretion of Altitude Tours Ltd and will only be considered if sufficient notice is given.

Group Bookings & Private Charters

2.3 Cancellations received more than 7 days before the booked start time will be refunded in full.

2.4 Cancellations received between 7 days and 48 hours before the booked start time will receive a 50% refund.

2.5 Cancellations received within 48 hours of the booked start time, or no shows on the day, will not receive any refund.

Daily Tours

2.6 Cancellation outside of 48 hours will receive a full refund. Cancellation inside of 48 hours no refund.

2.7 Altitude Tours Ltd reserves the absolute right to cancel any service as a result of weather conditions, insufficient numbers or any other unforeseen event or circumstances. In this instance, you can choose to reschedule or request a full refund from Altitude Tours Ltd.

Covid Cancellations

2.10 If due to COVID enforced travel ban or lockdown, or if you are directly impacted by COVID (such as being identified as a close contact and required to self isolate), and your tour cannot be attended but it’s already within the cancellation period stated above, we will honour the booking value as credit for 12 months.

3.0 Extended terms and conditions

3.1 Altitude Tours Ltd accept no responsibility for any loss or additional expenses arising from changes, delays or cancellations of the services provided.

3.2 We advise that all tours may carry a degree of risk and that by participating in the tour or service provided by Altitude Tours Ltd you are expressly assuming those risks personally and are releasing Altitude Tours Ltd from any liability, claims, losses, damages or expenses.

4.0 Privacy Policy

4.1 Altitude Tours Ltd is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders and to personalise your shopping experience with us; that’s all.

4.2 Altitude Tours Ltd uses cookies to allow you to acess and purchase items in your shopping cart. Cookies sent to your computer from Altitude Tours Ltd only last while you’re browsing our website. We do not store persistent cookies on your computer.

4.3 By agreeing to our Terms & Conditions you give Altitude Tours Ltd permission to email you occasionally with promotional material.

4.4 Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

5.0 Security Policy

5.1 Altitude Tours Ltd protects your credit card transactions with powerful 128-bit Secure Sockets Layer (SSL) encryption technology. SSL encrypts all your personal and credit card details to prevent it being read during transmission over the Internet. It changes it into 1 of more than 3,000,000,000,000,000,000,000,000 different combinations (that’s 3 quadrilliard if you’re wondering). SSL safe connection, and other proven secure transaction technologies, safely protect all Altitude Tours Ltd customers who book online via our secure website.

6.0 Cookie Policy

You are at altitudetours.co.nz the website of Altitude Tours Ltd or “we”, “us”.
Our website and its subdomains use cookies.
Cookies are small text files that will be stored in your device (computer, mobile phone or tablet) via your browser in order to improve your experience of using the website and to enable certain functions.
We use cookies to provide our website visitors with a better experience, identify preferences, analyse trends, address technical problems, and help us to improve our website.
The information in the cookies relates to your device, your browser and to the way you browse through our content and is not linked to your name, address or e-mail address.
To the extent that personal information may be collected using cookies, such information will only be processed in accordance with our Privacy Policy and this Cookie Policy.

Why do we use cookies?
Cookies can be placed on our website by us or by third parties with whom we co-operate to help us diagnose technical problems, analyse the traffic to our website, analyse trends, observe and measure how our visitors engage with our website and identify preferences.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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If you do not allow these cookies then some or all of these services may not function properly.
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from geographically, and the pages they have visited, the devices and browsers the visitor is using
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Most of the cookies we use will be deleted when you end the browser session. Other cookies will remain stored in your device for a period of 2 years or until removed via your browser settings. The web analytics cookies can be stored in your device maximum of 2 years or until removed via your browser settings.

Changes to our Cookie Policy
We may update the Cookies Policy from time to time. You can see the date on which the last change was made at the end of this policy. We advise you to review our Cookies Policy on a regular basis so that you are aware of any changes.

Contact us
If you have any questions related to this statement or any data protection concerns, or would like to exercise your rights, please contact us at

Make sure to check in at the location  specified in your confirmation at least 15 minutes before the  tour begins.

Cancellations & Refunds

If your service provider cancels the tour or activity you have booked, then you are entitled to a full refund.

Happy Travels New Zealand does not refund in cash and can only refund back onto your Visa, Mastercard or American Express.

Fees paid to Happy Travels for credit card fees, deposits, bus tickets and luggage storage are non-refundable or transferable.

If you decide to cancel your activities or accommodation for any reason, a 50% Cancellation Fee will be applied. In addition to Happy Travels Cancellation Fee, you may also be liable for any cancellation fees charged by the service provider as per their own terms and conditions. It is therefore possible your cancellation fees could be up to 100% of the cost of the booking (for example cancellations made within 24hrs of travel).
Booking Confirmations

Your Responsibilities
Trips with booked dates: It is your responsibility to ensure the dates on vouchers are correct and correspond to your own itinerary, including any transport tickets, campervans & bed nights. Please double-check that the pick-up locations for your selected tours are correct. The times printed on your tickets are generally the departure times of the tours you have booked, arrive 15 minutes prior to the time stated on your voucher to ensure you are on time. If you are late for a tour, the tour operator reserves the right to mark you as a no- show and charge a 100% cancellation fee.

All bookings must be reconfirmed 48 hours in advance by contacting your tour provider directly using the contact information listed on your tour voucher.

You may either re-schedule directly with the supplier or you can email our support team on [email protected] and include your voucher number, name of product you booked, planned departure date and your contact details. Once you’ve emailed us, you can drop us a line at +64 340 90 978

Yes, we do have open dated/flexible tickets available. Most tour vouchers are valid for 12 months from date of purchase, however please be aware that you may be subject to supplier price fluctuations. All ticket validity is specified on the tour voucher. If you are unsure of the validity of your voucher, just ask one of our wonderful staff.

If you need help with an existing booking please email us at [email protected], if your enquiry is urgent please follow up your email with a quick call on +64 340 90 978 so we can help you.

We endorse the recommendation of the Department of Foreign Affairs and Trade that all travellers take out travel insurance. If you already have travel insurance, please understand that it is your responsibility to ensure that your travel insurance covers you for all of the adventure style travel you have booked with us.

Absolutely, we understand that paying off a big trip in one go isn’t always that easy. We offer flexible payment plans to suit all types of travellers with zero interest or fee’s (minimum $100NZD deposit required).