Canyon Explorers Full Day

You’ll begin your trip at the Adventure Centre in Queenstown where you’ll sign in and meet your guide for the day in our departure lounge. Here, we share pre-trip safety information and check your suitability for the trip. We ask that you advise us of any medical, health or other safety related information before the trip departs.

From here, it is 10 minutes to the canyoning base to be fitted with all of your canyoning gear.

We then head off on a stunning scenic drive along the shores of Lake Wakatipu, passing through Glenorchy and into Mount Aspiring National Park’s Routeburn Valley.

At the Routeburn Valley, we will get changed into the equipment provided and get you ready for your canyoning adventure. After a safety information talk, you’ll set off on foot, and after a 30 minute ascending walk through spectacular native rain forest along the world-renowned Routeburn Track, it is time for the serious adventure and excitement to begin.

Once in the canyon, you will abseil, jump into crystal clear pools, zipline over native bush, navigate through narrow passageways and slide down chutes. Our guides will instruct you through all of the features and if you are feeling confident, it may be possible to abseil yourself or take on one of the bigger jumps.

Before heading back to Queenstown, you’ll get to relax in the beautiful surrounds of the Routeburn Valley with a picnic lunch, tea and coffee.

This canyon is suited for people with a high level of fitness and water confidence. The minimum age is 15, and children under the age of 18 must be accompanied by an adult.

Canyon Explorers is the trading name of Adventure Group Limited (AGL).
Your acceptance of the terms and conditions outlined are required to process your reservation.
Payment is required at time of booking.
All transactions are conducted in New Zealand Dollars (NZD).
AGL reserve the right to amend timetables, cancel departures, substitute plant and equipment, amend specials or offers and alter ticket prices at any time.
All agreements and contracts shall be subject solely to New Zealand law and the exclusive jurisdiction of the New Zealand courts.
Guides are responsible for the safety of all people on any canyoning trip and have the right to decline or remove any person they believe is unsuitable for the current trip.
For reasons of safety, participants on our trips must follow the guides instructions. However, any person on a trip must ask the guide if they do not understand instructions, and further, need to express their concern should they feel an instruction or requirement is unsafe. This should be reported to the Managing Director of Adventure Group Limited – Stefan Crawford [email protected]. He will respond as soon as possible.
By making a booking, you are agreeing with our terms & conditions.
Our trips and all environments are smoke-free zones, no smoking will be permitted
Participants are required to complete our Risk Disclosure & Acknowledgement form prior to any trip.

Make sure to check in at the location  specified in your confirmation at least 15 minutes before the  tour begins.

Cancellations & Refunds

If your service provider cancels the tour or activity you have booked, then you are entitled to a full refund.

Happy Travels New Zealand does not refund in cash and can only refund back onto your Visa, Mastercard or American Express.

Fees paid to Happy Travels for credit card fees, deposits, bus tickets and luggage storage are non-refundable or transferable.

If you decide to cancel your activities or accommodation for any reason, a 50% Cancellation Fee will be applied. In addition to Happy Travels Cancellation Fee, you may also be liable for any cancellation fees charged by the service provider as per their own terms and conditions. It is therefore possible your cancellation fees could be up to 100% of the cost of the booking (for example cancellations made within 24hrs of travel).
Booking Confirmations

Your Responsibilities
Trips with booked dates: It is your responsibility to ensure the dates on vouchers are correct and correspond to your own itinerary, including any transport tickets, campervans & bed nights. Please double-check that the pick-up locations for your selected tours are correct. The times printed on your tickets are generally the departure times of the tours you have booked, arrive 15 minutes prior to the time stated on your voucher to ensure you are on time. If you are late for a tour, the tour operator reserves the right to mark you as a no- show and charge a 100% cancellation fee.

All bookings must be reconfirmed 48 hours in advance by contacting your tour provider directly using the contact information listed on your tour voucher.

You may either re-schedule directly with the supplier or you can email our support team on [email protected] and include your voucher number, name of product you booked, planned departure date and your contact details. Once you’ve emailed us, you can drop us a line at +64 340 90 978

Yes, we do have open dated/flexible tickets available. Most tour vouchers are valid for 12 months from date of purchase, however please be aware that you may be subject to supplier price fluctuations. All ticket validity is specified on the tour voucher. If you are unsure of the validity of your voucher, just ask one of our wonderful staff.

If you need help with an existing booking please email us at [email protected], if your enquiry is urgent please follow up your email with a quick call on +64 340 90 978 so we can help you.

We endorse the recommendation of the Department of Foreign Affairs and Trade that all travellers take out travel insurance. If you already have travel insurance, please understand that it is your responsibility to ensure that your travel insurance covers you for all of the adventure style travel you have booked with us.

Absolutely, we understand that paying off a big trip in one go isn’t always that easy. We offer flexible payment plans to suit all types of travellers with zero interest or fee’s (minimum $100NZD deposit required).