Glacier Southern Lakes Helicopters - Fiordlander

Arrive at Glacier Southern Lakes Helicopters

Undergo a flight and safety briefing with your guide/pilot

Board your vessel and take off!

Soar high above Fiordland and Queenstown and gaze out upon the beautiful views.

Touch down on alpine terrain for some exploring of waterfalls, cliffsides, and see Mitre Peak.

Take plenty of photos so it may last for a lifetime.

SAFETY
At Helicopters Queenstown 2020 Ltd all our pilots hold a Commercial Helicopter Pilot Licence and are regularly subjected to stringent performance checks New Zealand Civil Aviation Authority Part 135 requirements.

The Civil Aviation Authority (CAA) regulates civil aviation in New Zealand. We have one of the Civil Aviation Authority’s highest audit ratings for operations and safety.

As part of the CAA (Civil Aviation Authority) implementation of State Safety Programme, Glacier Southern Lakes Helicopters has successfully met the requirements and has now been certificated under Safety Management Systems making it one of the first helicopter operators nationwide to achieve this, ahead of the Feb 2021 deadline. We are proud to have an in-house, Safety Manager and Occurrence Investigator.

Before all flights, passengers are fully briefed on safety procedures before entering the helicopter.

During scenic flights our pilots may, at their own discretion, change flight paths and landing locations due to safety and weather conditions. Passengers will always be kept fully informed of any changes, safety is always our main priority.

Our helicopters are maintained by helicopter engineers, Heli Support who work with us at our hangar near Queenstown Airport.

BOOKINGS
We strongly recommend that you make your flight bookings in advance and at the start of your Queenstown itinerary to ensure you are not disappointed. If we cannot fly due to adverse weather, we can transfer your booking to another day. Alternatively, if you would prefer, we will refund you in full.

To make a booking please use our secure booking form by clicking the book now button placed throughout the site. Please note that your credit card details are required to make a booking however no charges will be processed until the day your flight departs. Please note that this is not a live inventory booking system. Upon submitting your booking enquiry you will receive an email from us, confirming availability and departure time.

RECONFIRMATIONS
Please call us at least 24 hours prior to departure for a weather check, to reconfirm booking details and to receive confirmation of departure time. This will allow alternative flight arrangements to be made if weather conditions are unfavourable.

CANCELLATION POLICY
For scenic flights: if you cancel your reservation more than 24 hours from the departure time, a full refund will be made. Cancellations within 24 hours of the departure time will incur a 100% cancellation fee.

For group bookings (3+ Helicopters): if you cancel your reservation more than 7 days from the departure date, a full refund will be made. Cancellations or significant changes between 7 days and 3 days of the departure date will incur a 50% cancellation fee. Cancellations or significant changes within 3 days of the departure date will incur a 100% cancellation fee.

PRICES & PAYMENTS
All prices are quoted in New Zealand Dollars and include 15% Goods and Service Tax. Rates are valid until 30 September 2025.

All prices are subject to change without notice. Some public holidays are subject to a surcharge.

We welcome New Zealand currency, agent vouchers, Visa & Mastercard. Please note credit cards will incur a surcharge. Fuel surcharges may also apply.

CHILDREN’S PRICES
For scenic flights, children aged 0 – 11 years are eligible for child rates. Child rates are calculated at 70% of the adult fare unless otherwise stated. 12 years and over are considered adults.

For Queenstown Snowmobiles children are considered to be ages 6 – 14 years and they must travel with a responsible adult and ride as a pillion on the snowmobiles.

FLIGHT DURATIONS
The away times (flight durations) specified in the flight tour itineraries are approximate and can be subject to weather conditions. On occasion, flight paths and landing locations may change at the pilot’s discretion. We will always keep you informed of any changes to the published information.

MINIMUM NUMBERS
On all scenic flights, minimum numbers apply unless otherwise stated. Individual bookings may be combined if necessary to achieve minimum numbers. We carry a maximum of 6 passengers per aircraft within Civil Aviation Authority restrictions. For aircraft weight and balance purposes, please advise at the time of booking your individual weight (in KG’s) This is a CAA requirement.

If you need help with an existing booking please email us at [email protected] if your enquiry is urgent please follow up your email with a quick call on +61 2 5633 1149 so we can help you.

Absolutely, we understand that paying off a big trip in one go isn’t always that easy. We offer flexible payment plans to suit all types of travellers with zero interest or fee’s (minimum $100NZD deposit required).

We endorse the recommendation that all travellers take out travel insurance. If you already have Travel Insurance please understand that it is your responsibility to ensure that your Travel Insurance covers you for all of the adventure style travel you have booked with us.

Absolutely, just let us know your preferred start and finish location and we’ll make it work.

There is definitely no wrong way to travel New Zealand. Depending on what type of traveller you are, you might enjoy a Campervan road trip over the Hop On Hop Off Bus Packages. We recommend booking a free consultation with one our friendly team and they can tailor their recommendation to your personality and  travel plans.

We get it. Life is all about the unexpected, especially when you are travelling. If you are unable to make your pre-arranged tour you will need to reach out to our [email protected] so we can give you a helping hand. In all cases we strongly recommend having a valid travel insurance policy which covers you for unexpected cancellations.

Yes. All of our packages are customisable so if you would like to make any changes please contact our team under [email protected] or our WhatsApp (+64) 3409 0617