Haka Tours - Ultimate New Zealand

Welcome to Tāmaki Makaura /Auckland!

Once you’ve settled into your accommodation, it’s time to start exploring this amazing city. Why not begin with a visit to the iconic Auckland Sky Tower – the tallest building in New Zealand? If you’re feeling adventurous, you can even take the leap and jump off (don’t worry, you’ll be safely harnessed!). Or, for a more relaxed option, check out the Auckland War Memorial Museum, set in the picturesque Auckland Domain.

At 6PM, you’ll meet your tour manager and fellow road trip companions at your accommodation for a pre-tour briefing. After that, head out for a fun welcome dinner and get to know your new travel buddies!

Included:
Dinner

You’ll kick off the day with a delicious breakfast at a cozy local café, soaking in the welcoming vibes of Kiwi hospitality. Then, it’s time to hit the road, as you set out on a scenic drive towards the coastal haven of Tutukaka.

Your first stop is the stunning Whangarei Falls, where a 26-meter waterfall cascades down in a breathtaking display of nature’s beauty. Continuing your adventure, you’ll arrive at the idyllic Matapouri Beach. This hidden gem, with its golden sands and gentle waves, invites you to relax, unwind, and take in the peaceful surroundings.

By evening, you’ll roll into Tutukaka, a coastal paradise known for its jaw-dropping views—so much so that National Geographic Traveller ranked it as one of the top coastal destinations on the planet.

INCLUDED
Breakfast
Explore the stunning Whangarei Falls (26m waterfall)
Visit the enchanting Matapouri Beach

After a hearty breakfast, you’ll embark on an unforgettable full-day cruise to the stunning Poor Knights Islands. With their 11-million-year-old volcanic origins, these islands are a protected marine reserve brimming with dramatic cliffs, caves, arches, and tunnels, both above and below the water. The vibrant biodiversity, from unique plants to diverse marine life, makes this an extraordinary destination.

Get ready for an action-packed day! You’ll enjoy sightseeing, kayaking, exploring caves, snorkeling, swimming, spotting sea mammals, and learning about the island’s rich history and fascinating facts. The highlight of the day is visiting Rikoriko Cave, the world’s largest sea cave, which you’ll explore by boat.

You’ll wrap up the day with a scenic drive to Paihia, where you’ll settle in for the night, ready for more adventures tomorrow.

INCLUDED
Breakfast
Poor Knights Islands Day Cruise (with lunch included)

With over 140 sub-tropical islands scattered along the coastline, the Bay offers endless possibilities for your day of adventure!

The best way to soak up the beauty of this paradise is to get out on the water. Whether you’re cruising through natural rock archways, diving beneath the waves on a scuba adventure, or sailing alongside playful dolphins, the options are limitless. For some inspiration, check out your optional activities or ask your guide for the top recommendations.

INCLUDED
Breakfast

Today, dive into New Zealand’s rich history with a visit to the Waitangi Treaty Grounds. This iconic site offers an unforgettable glimpse into Māori culture, and the 35-metre carved waka (ceremonial war canoe) – the largest in the world – is a true highlight you won’t want to miss.

After lunch, you will bid farewell to the beautiful Bay Of Islands and begin your journey back to Auckland, cruising along Northland’s stunning east coast, famous for its pristine beaches and scenic coastal walks. Keep your eyes peeled and enjoy the views as you reflect on your amazing Bay of Islands adventure.

You’ll arrive in Auckland by early evening, where some of your fellow travelers may depart after the Northland section, while new friends will join the group for the next leg of the tour.

INCLUDED
Breakfast
Waitangi Treaty Grounds

After a hearty breakfast, it’s time to board the comfortable air-conditioned vehicle and leave the big city behind.

The Coromandel Peninsula is a paradise of beautiful beaches and misty rainforests. The drive here is truly spectacular – the road twists and turns dramatically round the coastline and the ocean gets clearer and more pristine before your eyes. Cameras ready – the views are magnificent.

The Coromandel is home to the famous Hot Water Beach – thousands visit each year to dig their own personal hot tub. If the tide times allow, you’ll grab your buckets and spades and get busy.

You’ll arrive in the Coromandel with plenty of time for your guide to show you around. Sample the sandy beaches, kayak, soak in hot pools or simply enjoy the vibes.

Special note: Due to severe damage caused by extreme weather in early 2023, the Cathedral Cove walking track is closed until further notice. You can still opt to kayak from Hahei to Cathedral Cove, or you can simply relax at Hahei Beach. Many roads on the Coromandel Peninsula also remain impassable. For this reason, some route adjustments will take place to ensure you are still able to experience New Zealand safely. Your leader will inform you of any further details regarding the daily itinerary as you travel.

INCLUDED
Breakfast
Visit Hot Water Beach
Visit Cathedral Cove

Today’s road trip to the creative haven of Raglan will be your first taste of the North Island’s picturesque rolling hills and lush valleys. Along the way, your Haka guide has a few surprises in store, including a stop at the breathtaking Bridal Veil Falls, which plunges an impressive 55 metres.

Always wanted to surf, or itching to get back on the waves? Raglan is a surfer’s dream, offering perfect conditions for both beginners and seasoned pros.

Not into surfing? No worries! Raglan’s laid-back vibe offers plenty to explore. Stroll through its character-filled streets lined with cool cafes, unique surf shops, bars, and art galleries. If you’re up for a walk, there are scenic bush and coastal trails to enjoy. Or simply unwind on the beach and shake off any remaining jet lag.

Tonight, dive into New Zealand’s beloved classic – fish and chips (or “fush and chups,” as Kiwis say it) while soaking in the stunning views on a sunset boat cruise around Raglan Harbour.

INCLUDED
Breakfast
Raglan Sunset Boat Cruise
Fish & Chips Dinner

Your adventure kicks off with a visit to the famous Waitomo Caves, renowned for their magical glow worms. You can opt for an informative walking tour that delves into the area’s fascinating history, geology, and Māori mythology.

Prefer to stay above ground? No problem! We highly recommend the Ruakuri Forest Walk, a hidden gem filled with tree-lined gorges and limestone arches— a definite favourite among our Haka guides.

Next up is one of New Zealand’s most iconic experiences – the Hobbiton Movie Set! On this fully guided tour through the 12-acre Middle-earth wonderland, you’ll explore Hobbit Holes, The Mill, and even cap it off with a drink at the Green Dragon Inn.

Later, your journey to Rotorua, famous for its bubbling geothermal activity and rich Māori culture. You’ll kick things off with an unforgettable experience at The Redwoods Treewalk, where you can walk among towering redwoods on suspension bridges, enjoying stunning views from platforms as high as 12 metres.

INCLUDED
Breakfast
Redwood Forest Canopy Walk
Ruakuri Bush Walk
Hobbiton Movie Set Tour

Rotorua is a treasure trove of natural wonders, geothermal marvels, and rich Māori culture. You will be spending a full day here to soak it all in.

This region is world-famous for its geothermal magic, boasting neon-blue and red lakes, steaming rivers, erupting geysers, and bubbling mud pools at every turn.

For an adrenaline-fueled encounter with nature, you can soar through the ancient forest on an exhilarating zipline tour. Complete with swing bridges, treetop platforms, and scenic crossings, it’s the perfect way to get up close to New Zealand’s unique plants and wildlife.

As the day winds down, you’re welcomed into a traditional Māori village for an unforgettable cultural experience. Watch powerful combat demonstrations, witness the legendary haka, and marvel at the area’s geothermal activity. You’ll also get the rare chance to spot New Zealand’s famous kiwi birds!

INCLUDED
Breakfast
Dinner (a traditional hāngi cooked in an underground oven)
Watch the world-famous haka performance
See the Pohutu Geyser
Spot kiwi birds

Spend the morning discovering Rotorua’s diverse attractions! You might unwind at the soothing Polynesian Spa or explore the impressive Kuirau Park, where you’ll find a variety of steaming, hissing, and bubbling geothermal pools.

Don’t forget to check out the fantastic local cafes and bakeries. Grab a classic Kiwi snack for the road—try a ginger slice paired with a savory pie!

The drive from Rotorua to Taupō is a quick one, but you’ll take your time to enjoy the journey, stopping to marvel at bubbling mud pools and thundering waterfalls along the way.

By the end of the day, you’ll arrive in Taupō, where you’ll be staying for the next two nights. This charming lakeside town is home to New Zealand’s largest crater lake and offers access to one of the world’s top one-day hikes—the famous Tongariro Crossing.

INCLUDED
Breakfast
Visit Huka Falls

Lake Taupō is an immense volcanic crater formed 70,000 years ago during one of history’s largest eruptions. Today, it stands as one of New Zealand’s premier holiday destinations, offering a myriad of adventure sports!

Nestled nearby is New Zealand’s most iconic day hike: the 19.4km Tongariro Crossing. This alpine trek takes you around Tongariro, one of the country’s most renowned and stunning volcanoes. It’s a challenging leg workout, but the breathtaking views and diverse landscapes make every step worthwhile. Expect to be greeted by turquoise and green lakes at the summit, along with panoramic vistas that extend all the way to the coast.

For thrill-seekers, consider skydiving over the lake or bungy jumping above New Zealand’s longest river (and for the truly daring, take the plunge!). There are plenty of other activities to enjoy, including quad biking, cruising the lake to admire Māori rock carvings, hiking along the shore, mountain biking, and even soaking in local geothermal pools.

INCLUDED
Breakfast

Today, you’re off to the coolest little capital in the world—Wellington!

Nestled on the edge of a stunning harbor and surrounded by lush, towering hills, this compact city boasts a unique blend of vibrancy and charm. Wellington seamlessly combines the excitement and sophistication of a big city with the quirky personality of a small town.

After a brief orientation with your guide, we’ll head up to Mount Victoria for some of the best panoramic views the city has to offer.

As evening falls, the city lights await your exploration. Experience why Wellington is renowned for its diverse foodie scene—you’ll be spoiled for choice when it comes to dining tonight!

Additionally, Wellington is often hailed as New Zealand’s craft beer capital. Want to see for yourself? Chat with your Haka guide to uncover some hidden gems.

INCLUDED
Breakfast
Mount Victoria Lookout

Immerse yourself in the vibrant atmosphere of Wellington! Known for its breezy weather, be ready to embrace the winds and let your hair flow free—no need for hairspray here!

Your adventure begins with an orientation tour led by your guide, taking you on a scenic drive around the bays, through central Wellington, and to the stunning Botanic Gardens and Parliament Buildings.

Today, you’ll also visit Zealandia, a pioneering conservation project and the world’s first fully fenced urban ecosanctuary. This groundbreaking initiative has successfully reintroduced over 20 species of native wildlife, some of which had been absent from mainland New Zealand for more than a century.

Next, you’ll stop by Weta Studios, renowned for its creative contributions to the Lord of the Rings franchise. Consider taking an optional tour to witness prop-makers in action and delve into the fascinating world of filmmaking.

Wellington is brimming with cultural attractions, and its crown jewel is Te Papa, New Zealand’s national museum. Located on the stunning waterfront, this internationally acclaimed museum merges cutting-edge technology with traditional exhibits to share the stories of New Zealand’s land and its people. While entry is free, you might want to opt for a guided tour for a more immersive experience.

If you prefer the great outdoors, consider an optional nature tour to Kapiti Island, where you can encounter endangered birds up close and learn more about New Zealand’s unique flora and fauna.

INCLUDED
Breakfast
Zealandia Wildlife Sanctuary

This morning, you will bid farewell to the North Island as you embark on one of the world’s most breathtaking ferry rides across the Cook Strait.

As you glide into Picton Harbour, the South Island greets us with stunning vistas of the Marlborough Sounds, making you feel like you’ve stepped into another world.

One of the best ways to experience Marlborough, located at the northern tip of the South Island, is through its incredible flavors. That’s why you’ll dive straight into a wine tasting, where you’ll sample some of the finest wines from the region’s renowned vineyards.

After lunch, you’ll head to Kaikōura, a name that translates to “to eat crayfish,” and this area is abundant with them! The nutrient-rich waters here attract a diverse array of marine wildlife, including the stars of the show—whales and dolphins.

INCLUDED
Breakfast
Cook Strait Ferry
Wine Tasting

Encountering dolphins in the wild is a standout experience for many travelers, and Kaikōura is one of the top spots to see them. Here, you can find pods of up to 300 playful dolphins at any given time!

If you’re eager to get up close with the ocean’s giants, a whale watching tour is the perfect opportunity. Humpbacks, sperm whales, and orcas frequent these waters at different times of the year, making it a fantastic chance to meet these majestic creatures.

After visiting the local seals as you leave town, your road trip continues to our overnight destination—Christchurch, affectionately known as the “Garden City” for its beautiful parklands and serene rivers.

INCLUDED
Breakfast

This morning, you’ll dive into the vibrant heart of downtown Christchurch, where your guide will showcase the innovative and creative ways the city is being rebuilt following the transformative 2011 earthquake. The locals are truly resourceful—don’t miss the inspiring Transitional Cathedral, made entirely from cardboard!

Mid-morning, you’ll set off for Lake Tekapo. Be sure to have your camera ready—the lake’s stunning turquoise hue against the mountain backdrop is a photographer’s paradise.

At the water’s edge, you’ll find the charming Church of the Good Shepherd, proving that good things come in small packages. Feel free to toss some confetti and celebrate any passing brides—couples come from all over the globe to capture their wedding photos in front of this picturesque chapel!

INCLUDED
Breakfast
Dinner
Mt John Lookout

As you journey through the golden tussocklands of Mackenzie Country—where epic battles from Return of the King were filmed—and the striking peaks of the Southern Alps, it feels like you’re driving straight into a postcard.

You’ll make several photo stops along the way to ensure your camera gets a workout, including a visit to the breathtaking Kawarau Gorge, the birthplace of bungy jumping! You can take the plunge yourself or simply enjoy watching the thrill-seekers scream as they dive into the gorge.

Whether you’re an adrenaline junkie, an enthusiastic hiker, a wine lover, or a scenery enthusiast, Queenstown has something for everyone. With two nights and plenty of daylight ahead, get ready to experience a town that truly knows how to embrace life to the fullest.

INCLUDED
Breakfast

With a full day to explore Queenstown, it’s time to tackle that bucket list!

You’ll find an array of thrilling options to choose from, including heart-pounding jet boat rides, river kayaking, 4-wheel driving through stunning Lord of the Rings landscapes, and the scenic skyline gondola, just to name a few.

For those who appreciate breathtaking views, a trip to Milford Sound is essential. Whether you choose to fly or drive, the journey is just as spectacular as the destination. Once you’re on the Sound, sailing beneath roaring waterfalls and towering cliffs will show you exactly why it’s often called the “8th Wonder of the World.”

INCLUDED
Breakfast

Enjoy your morning in Queenstown with another opportunity to check off an item from your bucket list! Will you take a ride on the Skyline Gondola, or opt for an exhilarating jet boat adventure through the Shotover Canyon? The choice is yours!

In the afternoon, you’ll hit the road for a quick hour-long drive to Wanaka. The journey itself is a scenic delight, so make sure your camera is charged and ready for action.

On your way, you’ll stop at the charming Arrowtown, a historic gold rush village brimming with old-world character.

Once you arrive in Wanaka, known as Queenstown’s quieter counterpart, you can unwind in this stunning locale. With majestic peaks surrounding a glacial blue lake, it’s easy to see why Wanaka is regarded as one of New Zealand’s most picturesque mountain towns. Enjoy breathtaking hikes or leisurely bike rides for a perfect way to relax.

INCLUDED
Breakfast

Today, you have the opportunity to discover one of the most stunning towns in the Southern Lakes region, with a wealth of outdoor activities to entice every nature enthusiast.

Kick off your day with a visit to Mou Waho Island, which is only accessible by boat from Wanaka. This unique island is famous for hosting an unnamed island located in a lake (Arethusa Pool), on an island (Mou Waho), in a lake (Lake Wanaka), on an island (the South Island), surrounded by the ocean (the Pacific). It may sound complex, but once you arrive, it will all become clear! Mou Waho Island is also a predator-free reserve, featuring a naturally formed glacial lake at its summit. Here, you can spot the rare, flightless Buff Weka (which has been extinct on New Zealand’s mainland since 1920) and the Mountain Stone Weta.

In Wanaka, there are numerous walking, hiking, and biking trails to explore. Don’t miss the chance to see the iconic “Wanaka Tree” as you stroll around the lake! If you’re in the mood to unwind, feel free to ask your guide for their favorite hidden gems to take in the breathtaking scenery.

After a full day of adventure in Wanaka, return to your hotel and relax in preparation for another day of exploration en route to Franz Joseph.

INCLUDED
Breakfast
Dinner
Mou Waho Island Cruise & Nature Walk

After a leisurely morning in Wanaka, get ready for a breathtaking drive to Franz Josef—many of our Haka Guides consider this their favorite route in New Zealand.

As you set off, you’ll make a stop at one of our favorite lakeside lookout points, either Lake Hawea or Lake Wanaka, depending on the weather. Your guide will choose the best spot for stunning views.

Prepare to be amazed by the cascading waterfalls of Haast Pass and iconic Kiwi coastal vistas—you won’t want to doze off on the bus and miss any of the sights. Along the way, your guide will surprise you with epic photo opportunities and short walks.

You’ll arrive in Franz Josef in the late afternoon or early evening. This UNESCO World Heritage site is renowned for its stunning glacier, located just 5KM from town, and it’s ready to be explored tomorrow.

INCLUDED
Breakfast
Blue Pools Walkway (currently closed; your guide will select an alternative walk)

With Aoraki/Mount Cook, New Zealand’s highest peak, shimmering behind the glaciers, Franz Josef offers one of the most breathtaking settings in the country.

Known as Te Wāhi Pounamu, or “the place of greenstone” in Māori, this region of the West Coast is famed for its rich supply of pounamu (greenstone/jade). Today’s tour includes a unique opportunity to carve your very own pounamu pendant at a local gallery.

There are countless ways to experience Franz Josef Glacier. Weather permitting, you can take a scenic helicopter flight to hike on the stunning blue ice or, if you prefer, kayak on a glacial lake.

In addition to the incredible glacier activities, you can kick up the excitement by trying skydiving or joining in some group karaoke fun tonight in Franz Josef!

INCLUDED
Breakfast
Greenstone pendant carving

It’s hard to believe, but today marks your last full day!

After a hearty breakfast, you’ll continue your journey along the stunning west coast on one of the most breathtaking drives in New Zealand (and perhaps the world). Experience the wild beauty of a primeval landscape, where lush rainforests meet dramatic beaches and crashing ocean waves.

Your first stop is in Hokitika, where you’ll visit a greenstone factory—perfect for picking up souvenirs for friends and family back home.

If time allows, you may also stop by the National Kiwi Centre, where you can catch a glimpse of the rare kiwi birds in their nocturnal habitat.

On your way back to Christchurch, you’ll enjoy the scenic TranzAlpine train ride across the South Island. This journey through the Southern Alps via Arthur’s Pass is often hailed as one of the world’s most picturesque train rides. Marvel at breathtaking vistas, follow the icy Waimakariri River, and traverse miles of native beech forest.

You’ll arrive in Christchurch around 6:30PM, where you’ll transfer to your accommodation.

INCLUDED
Breakfast
Visit to a Greenstone Factory in Hokitika
TranzAlpine Train

Today is the final day of tour, where we exchange photos and stories over breakfast before saying our goodbyes and parting ways.

INCLUDED
Breakfast

The Booking Conditions you agree to when you make your booking apply to your trip. If you are rebooking a trip with a credit voucher you will need to agree to the most current version of the Booking Conditions that apply when you rebook.

Please take the time to read and understand the conditions of booking set out below prior to booking a trip with us.

In these booking terms and conditions, the terms “Haka Tours”, “Company”, “we”, “us” and “our” are references to Haka Tours Limited (company number 3478409).

1. Our Contract
Your contract is with Haka Tours. By booking a trip with us, you agree to be bound by these Booking Terms and Conditions and any special conditions that may apply to your trip (which constitutes the entire agreement between you and us).

2. Privacy Policy
Any personal information that we collect about you will be handled in accordance with our Privacy Policy [IL2] and may be used for any purpose associated with the operation of your tour. In making this booking you consent to this information being passed on to the relevant persons such as our agents, service providers or other suppliers to enable us to operate the trip or, if permitted by any relevant Spam laws, to send you marketing material in relation to our events and special offers.

You are responsible for reviewing this Privacy Policy periodically and informing yourself of any changes to this Privacy Policy.

3. Price Quote
Your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.

Prices quoted are per person in New Zealand Dollars and subject to availability. We reserve the right to amend pricing errors or omissions at any time until your deposit is paid in full. Once we receive your booking request and deposit, we will confirm your booking within 10 business days.

4. Deposits and Final Payments
To confirm a booking, you will be required to pay a $99 non-refundable deposit. If the booking is within 60 days of travel, we require full payment to confirm your booking. No accommodation confirmations or arrangements will be made until payment is received. Final payment is due 60 days prior to the tour start date.

Prices are valid for payment by credit card (Visa or Mastercard) or bank deposit. If you are paying by credit card, a 2% credit card fee applies, or a $25 NZD bank fee if paying by overseas bank. Fees are in addition to the tour amount due and must be taken into account, along with fees incurred by your own bank. The amount received by Haka Tours must be the correct amount invoiced for in New Zealand dollars. Haka Tours is not responsible for bank fees that have not been taken into account or loss due to exchange rate. Any shortfall of payment due to exchange rates or bank fees is the responsibility of the tour guest or group. Final documents will not be issued until full payment is made and cleared funds are received.

5. Cancellation by you
If you cancel some or all portions of your booking the cancellation terms set out below will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel your tour:

56 days or more prior to departure, we will hold your deposit amount as a credit;
between 31 and 55 days prior to departure, we charge a cancellation fee of 30% of the total booking cost;
between 30 and 15 days prior to departure, we charge a cancellation fee of 60% of the total booking cost; or
14 days or fewer prior to departure, we charge a cancellation fee of 100% of the booking cost.

You are strongly advised to take out cancellation insurance at the time of booking. If you leave a trip for any reason after it has commenced, we are not obliged to make any refunds for unused services. If you fail to join a trip, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation terms are in addition to fees which may be levied by accommodation providers, travel agents or third-party tour and transport operator fees. Please refer to clause 19 (Liability), which provides more information about your rights under New Zealand Consumer Law which may apply to your cancellation.

6. Cancellation by us
Haka Tours reserves the right to make changes to our itineraries or cancel any trip, including a guaranteed trip, at any time prior to departure if something beyond the control of Haka Tours deems it necessary; including natural disasters, political instability, terrorism, weather, cultural conditions or other external events.

In the event that we cancel your tour, you can transfer amounts paid to an alternate booking date or receive a refund, unless your booking is cancelled due to a Force Majeure Event (as defined below).

Cancellation due to Force Majeure

If your tour is cancelled due to a Force Majeure Event, we can offer you a choice of:

a 100% credit of monies paid for your tour; or
a refund minus unrecoverable costs.

If the cancellation due to a Force Majeure Event occurs after your tour has commenced, we can offer you a choice of a pro-rata:
100% credit for the days that remain on your tour; or
refund minus unrecoverable costs of the days that remain on your tour.

A “Force Majeure Event” includes but is not limited to: acts of God; war; civil commotion; riot; blockade or embargo; fire; explosion; breakdown; union dispute; earthquake; epidemic, pandemic or other health emergency; flood; windstorm or other extreme weather event; lack or failure of courses of supply; passage of any law, order, proclamation, regulation, ordinance, demand, requisition or requirement or any other act of any government authority, beyond the reasonable control of the parties, whether or not foreseeable, which would make it dangerous or not viable for your tour to commence or continue.

In the event of any cancellation, there will be no claim for damages by either party against the other and we are not responsible for any incidental expenses that you may have incurred.

If an activity, service or accommodation booking is cancelled by the provider (for example due to weather) Haka Tours may refund you or offer a suitable alternative. Refunds will not be processed until after Haka Tours have received a refund from the provider. Any refunds will be returned on the same credit card or bank account to the same person(s) and in the same proportions as the original transaction.

Important Note regarding credit:

There may be circumstances in which we issue you with credit. For instance, we may offer you the choice of a credit voucher instead of a cash refund when you are entitled to a full or partial refund. Any credit issued under these Booking Conditions:

does not have an expiry date;
may be applied towards any other available trip offered by us;
is not transferrable to another person or redeemable for cash; and
may not be used to book flights or insurance as they will have their own booking conditions.

7. Booking Amendments
7.1 If you amend your booking within two months prior to arrival will incur a $150 admin fee and any additional fees charged by any third party suppliers.

7.2 If you need to change to an alternative departure date you may do so in accordance with the below fee table. Please note changes to tour, departure date, activities or additional accommodation is not permitted within 56 days of departure

7.3 If you need to change to an alternative departure date you may do so in accordance with the below fee table:

Period of notice Transfer Fee
Outside 56 days No fee
8 – 56 days $500 Admin Fee
Within 7 days 100% of tour cost
7.4 If the tour you are changing to has a higher price you are liable to cover the difference.

8. Inclusions
The land price of your trip includes as outlined on each tour itinerary:

all accommodation
all transport
all breakfasts and some meals
the services of a Haka Guide

9. Exclusions
The land price of your trip does not include:

international or internal flights unless specified
airport transfers, taxes and excess baggage charges unless specified
meals other than those specified
visa and passport fees
travel insurance
optional activities and all personal expenses.

10. Age and Health Requirements
Minimum Age:

Haka Tours offers tours across NZ that are designed for travellers that are young at heart and ready for an adventure. Due to the vast majority of accommodations we use, we cannot accept anyone who is under the age of 18 on our tours unless at the discretion of a representative of Haka Tours.

Maximum Age:

We have no upper age limit though we remind you that our trips can be physically demanding and passengers must ensure that they are suitably fit to allow full participation. We can provide details on mandatory health requirements; however, we are not medical experts. It is your responsibility to ensure that you obtain proper and detailed medical advice at least two months prior to travel for the latest health requirements and recommendations for your trip to NZ. If you have any concerns surrounding your health on our tours please contact us and we will be more than happy to discuss your options.

11. New Zealand Driving Laws
Our drivers and guides are required to take adequate breaks in between driving. The maximum time that a driver can drive in any one day is 13 hours. Once the driver has stopped, they must have no shorter than a 10-hour break. There also must be at least one 24-hour break in 7 days.

12. Travel Insurance
Travel insurance is mandatory for all our travellers and must be taken out at the time of booking. Your travel insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the categories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects. You must provide your travel insurance policy number and the insurance company’s 24-hour emergency contact number on the first day of your trip; you will not be able to join the trip without these details. If you have travel insurance connected to your credit card or bank account please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you rather than the bank’s name and credit card details.

13. Visas, Passports and Travel Documents
It is your responsibility to ensure that you meet the requirements of immigration and other government authorities by ensuring that you have a valid passport, visa and any permits needed to enter New Zealand. Any losses or expenditures incurred as a result of a failure to meet immigration and government requirements is your responsibility.

14. Change of itinerary
You appreciate and acknowledge that the nature of this type of travel requires considerable flexibility and you should allow for alternatives. The itinerary provided for each trip is representative of the types of activities contemplated, but it is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events.

While we endeavour to operate all trips as described we reserve the right to change the trip itinerary. Please refer to our website before departure for the most recent updates to your itinerary.

Before departure: If we make a major change we will inform you as soon as reasonably possible if there is time before departure. The definition of a major change is deemed to be a change affecting at least one day in five of the itinerary. When a major change is made you may choose between accepting the change, obtaining a refund of money paid on the land portion of the trip only or accepting an alternative trip offered.

After departure: We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you.

Please note we are not responsible for any incidental expenses that may be incurred as a result of any change in itineraries including but not limited to visas, vaccinations or non-refundable or non-changeable flights.

15. Authority on tour
Our trips are run by a tour guide. During your tour, all decisions made by our tour guides or activity suppliers in relation to the operational requirements of the tour and in relation to your health and safety will be final.

By travelling with Haka Tours, you agree to abide by the authority of the tour guide or optional activity supplier.

Should you fail to comply with the above or commit any illegal act when on the tour or, if in the opinion of the Tour manager (in their sole discretion), your behaviour is abusive and is causing or is likely to cause danger, distress or material annoyance to others, Haka Tours will terminate your travel arrangements immediately without any liability on our part or on the part of any third party agencies. You will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements, including, without limitation, return travel, accommodations, meals, and/or incidentals. We may also elect not to carry you on any future trips booked. You must at all times comply with the laws, customs, foreign exchange and drug regulations of New Zealand.

Tour guests and group leaders agree that they are responsible for any costs incurred by Haka Tours or Haka Tour’s suppliers as a result of damage, destruction, theft, or excess cleaning fees related to the guest’s accommodation, transport, or other use of facilities while on Tour.

16. Acceptance of risk
You acknowledge that the nature of the trip may be adventurous and participation involves a degree of personal risk. You may be visiting places where the political, cultural and geographical attributes present dangers and physical challenges greater than those present in our daily lives.

You acknowledge that you are choosing to travel at a time where you may be exposed to the COVID-19 virus. We will take all reasonable steps to ensure your safety and may require you to follow additional safety protocols on your trip.

We use information from the NZ government and transport agency as well as reports from our own contacts in assessing whether the itinerary should operate. However, it is also your own responsibility to acquaint yourself with all relevant travel information, including applicable health risks and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you are aware of the personal risks attendant upon such travel. To the fullest extent permitted by law, we accept no liability in relation to these additional risks.

17. Liability and Service Guarantee
Our services which include our tour services (“Services”) may come with guarantees that cannot be excluded under Fair Trading Act 1986.

17.1 To the maximum extent permitted by law, we exclude all liability whatsoever to you or any other person (whether in contract, tort or otherwise) for any loss (whether direct, indirect, consequential) including death or personal injury or damage of any kind that may be suffered as a result of any act or omission whether negligent or otherwise by or on behalf of us in connection with the Services or any other matter or thing relating to these Booking Terms and Conditions except to the extent that such loss or damage is incurred as a direct result of our fraud or wilful misconduct. This clause does not limit or exclude your rights under the Fair Trading Act.

17.2 (Limitation of Liability) Where the law implies a warranty into these Booking Terms and Conditions which may not lawfully be excluded (in particular warranties under the Fair Trading Act) our liability for breach of such a warranty will be limited to either supplying the Services again or payment of the cost of having the services supplied again.

17.3 (Indemnity) You indemnify us (and all of our subsidiaries, officers, employees, contractors and agents) against all losses, claims actions, proceedings, damages, costs and expenses (including legal fees) arising from any claim by a third party arising directly or indirectly out of or in connection with:

your access or use of the Services, this includes your delegate’s access or use of the Services; and
any breach by you (or your delegate) of:
these Booking Terms and Conditions; or
any additional terms applicable to providing the Services, except to the extent that such loss or damage as a direct result of our fraud or wilful misconduct.

17.4 (Third parties) We contract with a network of companies, providers, independent contractors and individuals to assist in the running of our tours (Third Party Supplier). Third Party Suppliers may also engage the services of local operators and sub-contractors. Although we take all reasonable steps to select reputable Third Party Suppliers, we cannot be responsible for their acts or omissions. You acknowledge that Third Party Suppliers operate in compliance with the applicable laws of the countries in which they operate and we do not warrant that any Third Party Supplier is in compliance with the laws of your country of residence or any other jurisdiction.

We are not responsible for the acts and omissions, whether negligent or otherwise, of these Third Parties Suppliers. Any disputes between you and any third party, are to be resolved solely between you and that party.

17.5 (Vicarious liability) We shall not be held vicariously liable for the intentional or negligent acts of any persons not employed by us nor for any intentional or negligent acts of our employees committed while off duty or outside the course and scope of their employment.

18. Optional activities
Optional activities not included in the trip price do not form part of the trip or this contract. You accept that any assistance, recommendations or advice given by your group leader or local representative in arranging optional activities (including before or after a trip) does not render us liable for them in any way. The contract for the provision of that activity will be between you and the activity provider.

19. Feedback / Complaints
The tour guest or group leader agrees to bring any tour related complaints to Haka Tours as soon as possible in order to provide Haka Tours with the opportunity to address such complaint promptly and effectively. The tour guest agrees to inform the Tour manager or their tour advisor at the earliest opportunity. Haka Tours assumes no liability for complaints that are not properly brought to attention with sufficient notice to resolve or attempt to resolve guest complaints. Any complaint made after the completion of a tour must be received in writing to their tour advisor as soon as possible after the tour. The tour guest or group leader acknowledges and agrees that Haka Tours will not accept any liability for claims received after the tour.

20. Accident, Compensation, Commission (ACC)
If you are injured whilst in New Zealand, ACC may be able to help with the cost of the treatment and support you need whilst you’re here. However, it is important to be aware that you cannot sue for personal injury – ACC replaces that right. Furthermore, ACC only covers treatment and rehabilitation costs whilst in New Zealand; it is not a replacement for travel insurance and does not cover illness, disrupted travel plans or emergency travel to get you back home.

21. Severability
In the event that any term or condition contained in these Booking Conditions is unenforceable or void by operation of law or as being against public policy or for any other reason then such term or condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding.

22. Applicable Law
The laws of New Zealand govern these Booking Terms and Conditions to the fullest extent allowable. Nothing in these Booking Conditions, including this clause 17, affects your rights as a consumer to rely on any applicable local laws.

23. Promotional terms
We adhere to Intrepid’s Ethical Marketing Guidelines – which are a commitment to Intrepid’s vision of “changing the way we all see the world”, and to building a more inclusive travel industry overall. We also follow the Advertising Standards Authority Code to ensure that we carry out advertising is undertaken in a responsible manner.

From time to time, we may run promotions and special offers (Promotions) on our website which are subject to both these Booking Conditions and any additional promotion-specific terms which are incorporated into these Booking Conditions by reference. You should ensure that you read the specific conditions that apply to each Promotion.

Promotions are available for a limited time, as defined on our website. We reserve the right to cancel or change any Promotion at any time at our discretion. By purchasing a trip on a promotional basis, you agree and accept the terms that apply to the applicable Promotion. In the event of any inconsistencies between these Booking Conditions and the Promotional terms, the Promotional terms apply to your booking.

If you need help with an existing booking please email us at [email protected] if your enquiry is urgent please follow up your email with a quick call on +61 2 5633 1149 so we can help you.

Absolutely, we understand that paying off a big trip in one go isn’t always that easy. We offer flexible payment plans to suit all types of travellers with zero interest or fee’s (minimum $100NZD deposit required).

We endorse the recommendation that all travellers take out travel insurance. If you already have Travel Insurance please understand that it is your responsibility to ensure that your Travel Insurance covers you for all of the adventure style travel you have booked with us.

Absolutely, just let us know your preferred start and finish location and we’ll make it work.

There is definitely no wrong way to travel New Zealand. Depending on what type of traveller you are, you might enjoy a Campervan road trip over the Hop On Hop Off Bus Packages. We recommend booking a free consultation with one our friendly team and they can tailor their recommendation to your personality and  travel plans.

We get it. Life is all about the unexpected, especially when you are travelling. If you are unable to make your pre-arranged tour you will need to reach out to our [email protected] so we can give you a helping hand. In all cases we strongly recommend having a valid travel insurance policy which covers you for unexpected cancellations.

Yes. All of our packages are customisable so if you would like to make any changes please contact our team under [email protected] or our WhatsApp (+64) 3409 0617