KJET

Departing every hour on the hour from Central Queenstown, come and experience the world’s first Jet boat ride with Kawarau Jet (KJet) from the Main Town Pier or Frankton Marina.

Undergo a safety briefing with the crew and then enter the KJET wearing the appropriate safety gear.

Embark on a wild ride on the world famous Shotover and Kawarau Rivers with 60 minutes of pure adrenaline and stunning scenery.

Built with complete safety and comfort in mind, the KJET has designed the first roll bar system, as well as twin engine technology, and heated handrails.

At the end of the ride, return back to your departure location to enjoy the rest of the day!

Tour Duration: 1  hour

BOOKING CONDITIONS
All trips require minimum numbers. KJet reserves the right to cancel or postpone trips at its sole discretion and will refund the ticket purchase price if a trip is cancelled or postponed by us. All prices are listed in New Zealand dollars (NZD) and are inclusive of GST.

All passengers and their equipment are carried at their own risk. KJet take no responsibility for damage to property or equipment carried. To the extent permitted by law, all our liability for damage to your property is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.

KJet manages the hazards of Jet boating on rivers at speed. For the safety and comfort of all passengers, you must listen and follow the instructions of your driver. Parents/guardians must also ensure children in their care do the same. KJet reserves the right to remove or refuse any passenger from participating if they do not comply, is deemed to be a nuisance, acts recklessly or is otherwise considered to be unsuitable to participate.

You must advise us if you have any medical/physical conditions that may be aggravated by participating in this activity or affect the enjoyment of your ride.

CANCELLATION & AMENDMENT POLICY
KJet reserves the right to cancel or amend a trip due to weather or unforeseen circumstances at any stage. In this case clients are given an option to rebook or receive a full refund.

No-shows, amendments, or cancellations within 24 hours of original booking departure are non-refundable. Refunds are granted solely at the discretion of KJet Management.

24 hours’ notice is required for amendments and are permitted subject to availability and granted solely at discretion of KJet Management. Any difference in fare will need to be paid.

TICKET DELIVERY
Upon purchase of your ticket via the KJet website, a confirmation will be emailed to you within 24 hours.

CREDIT CARD FEE WHEN BOOKING
If you choose to pay by credit card, a card payment fee of 2% will be added to your booking. To avoid paying this fee you can select the account2account payment method.

CHILDREN AND INFANTS
Children are aged 5-14 years inclusive. Children must be accompanied by an adult to ride the Jet boat. Infants are aged 2-4 years and Jet boat for free with an accompanying adult. There must be one adult for every infant booked.

There is no height restriction to ride KJet. However, children must be able to fit into one of our life jackets.

Because we don’t have height or weight restrictions, the decision on whether the child can sit independently or sit on a guardians lap is subject to KJet staff discretion at the time of check-in. When sitting on a guardian’s lap, the guardians arms must be wrapped around the child, holding on to the handrail to help secure the child during the trip especially when the boat spins. The guardian has more control seated like this as opposed to the child sitting beside other passengers where there is more chance of movement during spins.

As well as the safety aspect, small children can see more during the trip in the elevated position of sitting on a knee.

Make sure to check in at the location  specified in your confirmation at least 15 minutes before the  tour begins.

Cancellations & Refunds

If your service provider cancels the tour or activity you have booked, then you are entitled to a full refund.

Happy Travels New Zealand does not refund in cash and can only refund back onto your Visa, Mastercard or American Express.

Fees paid to Happy Travels for credit card fees, deposits, bus tickets and luggage storage are non-refundable or transferable.

If you decide to cancel your activities or accommodation for any reason, a 50% Cancellation Fee will be applied. In addition to Happy Travels Cancellation Fee, you may also be liable for any cancellation fees charged by the service provider as per their own terms and conditions. It is therefore possible your cancellation fees could be up to 100% of the cost of the booking (for example cancellations made within 24hrs of travel).
Booking Confirmations

Your Responsibilities
Trips with booked dates: It is your responsibility to ensure the dates on vouchers are correct and correspond to your own itinerary, including any transport tickets, campervans & bed nights. Please double-check that the pick-up locations for your selected tours are correct. The times printed on your tickets are generally the departure times of the tours you have booked, arrive 15 minutes prior to the time stated on your voucher to ensure you are on time. If you are late for a tour, the tour operator reserves the right to mark you as a no- show and charge a 100% cancellation fee.

All bookings must be reconfirmed 48 hours in advance by contacting your tour provider directly using the contact information listed on your tour voucher.

You may either re-schedule directly with the supplier or you can email our support team on [email protected] and include your voucher number, name of product you booked, planned departure date and your contact details. Once you’ve emailed us, you can drop us a line at +64 340 90 978

Yes, we do have open dated/flexible tickets available. Most tour vouchers are valid for 12 months from date of purchase, however please be aware that you may be subject to supplier price fluctuations. All ticket validity is specified on the tour voucher. If you are unsure of the validity of your voucher, just ask one of our wonderful staff.

If you need help with an existing booking please email us at [email protected], if your enquiry is urgent please follow up your email with a quick call on +64 340 90 978 so we can help you.

We endorse the recommendation of the Department of Foreign Affairs and Trade that all travellers take out travel insurance. If you already have travel insurance, please understand that it is your responsibility to ensure that your travel insurance covers you for all of the adventure style travel you have booked with us.

Absolutely, we understand that paying off a big trip in one go isn’t always that easy. We offer flexible payment plans to suit all types of travellers with zero interest or fee’s (minimum $100NZD deposit required).